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How To Change Ship Date

Changing the ship date applies to your upcoming subscription shipment and not to an order that’s already been placed.

Note: A subscription can only be pushed back up to 28 days from today, up to three times. To delay a subscription longer than 28 days, please Contact Customer Care.

Follow the guide below to change your subscription ship date:

Step 1: Open the Pura App and go to the Deliveries tab at the bottom of the screen

Step 2: Select Change

  • Then choose Shipment Information

Step 3: Choose the desired process date

Step 4: Tap Save to confirm changes

September 29 2026

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